Below FAQ are some common concerns of our customers.
If you have other questions, please just send it to info@thetrendinest.com.
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Pre Sale Questions
You will be notified by phone or email when your order is being processed. Please allow an estimated timeframe of up to 2-weeks on all items that ship via parcel service and 3-6 weeks on all furniture from the time that you hear from our office. For orders that ship via parcel service, i.e. UPS, USPS, or FedEx you will be emailed the parcel service tracking number. For furniture orders you will be updated with the manufacturer’s estimated ship date. The local delivery agent will schedule the in-home delivery within 72 hours of inspection from the date received.
All merchandise is covered by the factory warranty. Standard warranties include 30-days on furniture, 1 year parts and 90-days labor on consumer electronics, 1 year parts and labor on computers and major appliances. All damages that are claimed after delivery will require an evaluation by a factory authorized technician.
Service will be provided in compliance with the factory warranty. Exchanges will be made only as authorized by the technician and provided that you have the original packaging.
No, The Trendiest offers a wide selection of quality products that are too wide to be included on its website. We feature a personal shopping service for items that are not shown on our website. Please call our office and speak with any of our representatives and they will help you find the items that you are looking for.